The legal trading name of our company is Award Appliances (NZ) Limited trading as Bertazzoni NZ.

Availability and Description of Products - All goods are sold subject to availability. Where goods are temporarily out of stock we will contact you and advise you of this and the expected timing for delivery, or offer you a similar product. Whilst we take our utmost care to ensure the product pictures, information and prices are accurate we do not accept liability for any inaccuracies, errors or omissions. Orders are accepted at our sole discretion and we maintain the right to decline orders without giving an explanation.

Delivery - Please ensure delivery details are entered accurately. A delivery contractor will contact you immediately ahead of scheduled delivery to confirm. If for any reason the delivery is unable to proceed due to restricted/no access available or no-one available to sign for goods you may be charged re-delivery costs.

Payment - We accept Visa and MasterCard payments through Payment Express. All orders will be dispatched within 2-3 business days following payment unless a later date is requested in the delivery instructions. The price you see is the full price in NZ Dollars and includes the relevant "Goods and Services" Tax. This may be itemised separately on you receipt or order confirmation . Please note: The name that will appear on your credit card statement will be Bertazzoni NZ.

International Orders - If you are require delivery outside of New Zealand we are unable to process your order sorry.

Returns and Refunds - Returns and refunds are given solely at our discretion. Refunds/returns for "change of mind" may not be accepted. Any product which is accepted for refund must be returned at the purchasers cost and risk to our nearest distribution centre, unused, undamaged and in original packaging. Any items accepted for return may be subject to a 15% re-stocking fee to cover proper appraisal by a qualified technician to confirm their suitability for sale.

This returns policy is not intended to exclude or limit any rights which you may have as a consumer under the Consumer Guarantees Act 1993, and may not necessarily describe all of the rights you may have.

Website Usage Terms

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Bertazzoni NZ accessible at www.bertazzoni.co.nz

These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

Intellectual Property Rights

Other than the content you own, under these Terms, Award Appliances (NZ) Ltd trading as Bertazzoni NZ and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

  • publishing any Website material in any other media;
  • selling, sublicensing and/or otherwise commercializing any Website material;
  • publicly performing and/or showing any Website material;
  • using this Website in any way that is or may be damaging to this Website;
  • using this Website in any way that impacts user access to this Website;
  • using this Website contrary to applicable laws and regulations
  • using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being accessed by you and Bertazzoni NZ may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Bertazzoni NZ a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party's rights. Bertazzoni NZ reserves the right to remove any of Your Content from this Website at any time without notice.

No warranties

This Website is provided "as is," with all faults, and Bertazzoni NZ express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.